When will my order ship?
Please allow 1 - 3 business days of processing and production time for your order to ship out.When will my package arrive?
- Average transit times in the United States: 4 - 20 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping carrier.
Will I Receive A Tracking Number?
Most orders do come with tracking. Tracking may be available once your product is shipped. Each individual product may be shipped from different fulfillment centers.
Can I Cancel My Order?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. All you need to do is send us an email with the subject line "CANCEL". If the item has already shipped, please email firstname.lastname@example.org
I Have Entered an Incorrect Address!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at email@example.com. If the address is wrong, we can correct it within 24 hours.
My Item Arrived Damaged
We do ship every item with care. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment and not paying for the Premium Shipping option.